Snom M500 DECT Base Station – Dual Cell System
Snom M500 DECT Base Station – Dual Cell System
SKU:IPS-M500
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- 36 months Manufacturer Warranty
Product Information
| Brand | Snom |
|---|---|
| Category | VOIP Phones |
| SKU | IPS-M500 |
| Availability | Out of Stock |
Overview
- The Snom M500 is a professional-grade DECT base station built for medium-sized organisations seeking flexible mobile telephony without compromising security. The dual-cell architecture supports up to 16 handsets with simultaneous call capacity, making it suitable for dynamic office environments where call handling must scale with business demands.
Shared Call Emulation (SCE) sets the M500 apart in its category, enabling system-wide monitoring of multiple trunk lines through dedicated LED function keys. Any connected handset can answer, hold, or retrieve calls from any monitored line, creating a unified communication experience that reduces call handling time and improves team responsiveness.
Security is built in. The M500 implements TLS, SRTP, and Mutual TLS authentication, meeting enterprise-grade encryption standards for regulated industries. Power over Ethernet eliminates separate power infrastructure, simplifying installation and reducing cabling complexity. Automatic configuration and zero-touch provisioning streamline deployment across large handset populations.
The system pairs seamlessly with Snom's M55 and M58 handsets, offering organisations choice in form factor—from rugged mobile handsets to fixed desk phones for traditional office settings.
Specifications
| Brand | Snom |
|---|---|
| Model | M500 |
| Product Type | DECT Base Station |
| System Type | Dual Cell |
| Maximum Registered Handsets | 16 per cell |
| Maximum Parallel Calls | 16 |
| Technology | DECT |
| Compatible Handsets | Snom M55, Snom M58 |
| Power Supply | Power over Ethernet (PoE) |
| Security Standards | TLS, SRTP, Mutual TLS (MTLS) |
| Call Features | Shared Call Emulation (SCE) with six LED function keys |
| Configuration | Automatic configuration, zero-touch provisioning |
| Software Updates | Over-the-air (OTA) updates |
| Integrated Features | Phone directory |
| Colour Options | White, Black |
| Warranty | 36 months |
Key Features
Ideal For
FAQs
How many handsets can the Snom M500 support?
Each M500 base station supports up to 16 registered DECT handsets, with the ability to make up to 16 parallel calls simultaneously. Multiple base stations can be combined into a single DECT cell for extended coverage.
What is Shared Call Emulation (SCE) and how does it benefit my business?
SCE allows any registered handset to monitor, answer, hold, and transfer calls from multiple trunk lines system-wide using six dedicated LED function keys. This flexibility improves call handling efficiency and ensures calls are never missed, regardless of which team member answers.
Does the M500 require a separate power connection?
No. The M500 is powered by Power over Ethernet (PoE), so a single network cable provides both data and power. This simplifies installation and reduces cabling infrastructure.
What security features does the M500 offer?
The M500 implements enterprise-grade security including TLS encryption for signalling, SRTP for voice streams, and Mutual TLS (MTLS) for automatic device authentication and provisioning.
Can I update the M500 remotely?
Yes. The M500 supports over-the-air (OTA) updates and zero-touch provisioning, allowing IT administrators to deploy firmware updates and configuration changes without manual intervention at each base station.
Which Snom handsets are compatible with the M500?
The M500 is compatible with the Snom M55 (rugged, mobile-focused handset) and the Snom M58 (fixed DECT desk phone), giving organisations flexibility to choose the right form factor for different workplace settings.
Can I scale the M500 system as my business grows?
Yes. The M500 is designed for scalability. Multiple base stations can be combined into a single DECT cell, allowing you to expand handset capacity and coverage as your organisation grows without replacing core infrastructure.
