Grandstream GBX20 LCD Extension Module
Grandstream GBX20 LCD Extension Module
SKU:IPG-GBX20
The Grandstream GBX20 is an LCD extension module designed for the GRP2615 and GXV3350 IP phones. Featuring a 4.3-inch colour display, 20 dual-coloured keys per page, and support for up to 4 daisy-chained modules, it delivers enhanced call management and contact visibility for receptionists and high-volume call environments.
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- 12 months Manufacturer Warranty
Product Information
| Brand | Grandstream |
|---|---|
| Category | VOIP Phones |
| SKU | IPG-GBX20 |
| Availability | Out of Stock |
Overview
- The Grandstream GBX20 is a professional LCD extension module that expands the capabilities of Grandstream's GRP2615 and GXV3350 IP phones. With a bright 4.3-inch colour display and 20 dual-coloured keys, it provides immediate visual feedback and streamlined access to contacts, extensions, and call features.
Designed for receptionists, call centres, and busy office environments, the GBX20 enables efficient call management through Busy Lamp Field (BLF) monitoring, call park/pick-up, speed-dial functionality, and presence indication. Users can view up to 40 contacts per module, with the option to daisy-chain up to 4 modules for a total of 160 contacts.
The module supports advanced VoIP features including intercom, voice conferencing, call transfer, and call forwarding, making it an ideal solution for businesses seeking to maximise productivity and reduce call handling times. Its intuitive interface and seamless integration with compatible Grandstream phones ensure minimal training and rapid deployment.
Specifications
| Display Type | 4.3-inch TFT colour LCD |
|---|---|
| Display Resolution | 272 x 480 pixels |
| Extension Keys | 20 dual-coloured keys |
| Keys per Page | 20 |
| Pages per Module | 2 |
| Contacts per Module | 40 |
| Maximum Daisy-Chained Modules | 4 |
| Maximum Total Contacts | 160 |
| Compatible Phone Models | Grandstream GRP2615, GXV3350 |
| Supported Features | BLF, call park/pick-up, speed-dial, presence, intercom, voice conferencing, transfer, forward |
| Warranty | 12 months |
Key Features
Ideal For
FAQs
Which Grandstream phones is the GBX20 compatible with?
The GBX20 is compatible with the Grandstream GRP2615 Carrier-Grade IP Phone and GXV3350 IP Video Phone only.
How many contacts can I manage with the GBX20?
A single GBX20 module supports up to 40 contacts (20 keys per page across 2 pages). You can daisy-chain up to 4 modules together for a total of 160 contacts.
What is Busy Lamp Field (BLF) and how does it help?
BLF enables you to see the real-time status of extensions and lines at a glance through visual indicators on the LCD display. This allows receptionists to quickly identify available staff and route calls efficiently.
Can I use multiple GBX20 modules together?
Yes, you can daisy-chain up to 4 GBX20 modules to a single compatible phone, providing up to 160 total contacts across all modules.
Does the GBX20 support call transfer and conferencing?
Yes, the GBX20 supports voice conferencing, call transfer, and call forwarding alongside other advanced call management features.
What warranty is included with the GBX20?
The Grandstream GBX20 includes a standard 12-month manufacturer's warranty.
Is the GBX20 suitable for receptionists?
Yes, the GBX20 is specifically designed for receptionists and front-desk teams. Its large colour display, BLF functionality, and high contact capacity make it ideal for managing high call volumes and efficiently dispatching calls.
