Yealink USB/QD Trainer Cable for YHS Series
Yealink USB/QD Trainer Cable for YHS Series
SKU:IPY-USB-QD-CORD
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- 24 months Manufacturer Warranty
Product Information
| Brand | Yealink |
|---|---|
| Category | VOIP Headsets |
| SKU | IPY-USB-QD-CORD |
| Availability | In Stock |
Overview
- The Yealink USB/QD Trainer Cable is a purpose-built accessory for call centre training environments. It allows two Yealink Quick Disconnect headsets to connect to a single PC simultaneously, enabling supervisors and agents to join calls together for real-time feedback and training.
The cable functions as both a trainer cable and USB-to-QD adapter, with the supervisor cable intentionally shorter than the agent cable for practical flexibility. Supervisors can choose to actively participate in calls or remain muted while monitoring agent performance, making it an effective coaching tool.
Designed for intuitive operation, the cable integrates seamlessly into hot desking environments where multiple staff members may share workstations. It simplifies the process of connecting multiple headsets without requiring separate adapters or complex setup procedures.
Specifications
| Brand | Yealink |
|---|---|
| Model | USB/QD-TC |
| Product Type | Trainer Cable / USB-to-QD Adapter |
| Compatibility | Yealink YHS series headsets |
| Configuration | Dual QD headset connection to single USB port |
| Supervisor Cable Length | Shorter than agent cable |
| Warranty | 24 months |
Key Features
Ideal For
FAQs
Can the Yealink USB/QD Trainer Cable connect two headsets to one computer?
Yes, the cable is specifically designed to connect two Yealink Quick Disconnect headsets to a single PC simultaneously, allowing supervisors and agents to join calls at the same time.
Is the supervisor cable the same length as the agent cable?
No, the supervisor cable is intentionally shorter than the agent cable, providing flexibility in positioning and operation for trainers.
Can I use this cable as a USB-to-QD adapter?
Yes, the cable functions as a USB-to-QD adapter, providing dual functionality for training and standard headset connectivity.
Is this cable suitable for hot desking environments?
Yes, the cable is designed for intuitive operation and is ideal for hot desking setups where workstations are shared between multiple staff members.
What is the warranty period for this trainer cable?
The Yealink USB/QD Trainer Cable comes with a 24-month warranty, covering manufacturing defects and faults.
Can supervisors stay muted while using this cable?
Yes, supervisors can choose to stay muted and listen to calls without participating, or actively join conversations as needed for training purposes.
Which Yealink headset models are compatible with this cable?
The cable is compatible with Yealink YHS series headsets. Verify your specific headset model is part of the YHS range before purchasing.
